Workspaces: one per website

What a workspace is, what belongs to it, and how to connect a WordPress site to a specific one.

A workspace is one website. If you look after several stores, each gets its own workspace, and everything you do for that store stays inside it.

Every account starts with one, called My workspace. You can rename it.

What's kept separate, and what's shared

Per workspace	Shared across your account
Alt text, product listings and content you generate, and their history	Your monthly allowances — every workspace draws from the same pool
Exports, and the activity charts on the dashboard	Your plan, billing and invoices
Plugin API keys — one per site	Your email, password and profile
Your own AI provider key (BYOK)

The Monthly usage card on the dashboard is the one place you'll see numbers for your whole account — it's labelled all workspaces.

Which workspace am I in?

It's always shown at the top of the left-hand menu. Click it to open the Workspaces page, where you can switch, create, rename and archive. Switching reloads the page into the workspace you chose.

Create a workspace

Click the workspace name at the top of the menu to open Workspaces
Click New workspace
Give it a name — usually the store's name — and, if you like, the site's address
Click Create workspace. You switch into it straight away.

How many workspaces your plan includes is shown on the Workspaces page, next to the button (for example 2 of 3 used). When you reach it, the button is disabled and says which plan you're on and what it allows.

Connect a WordPress site to a specific workspace

A plugin key belongs to the workspace it was generated in, and everything that site generates through the plugin lands in that workspace — whichever workspace you happen to be viewing in the dashboard.

Switch to the workspace for that site (or create one for it)
Go to Settings (or Integrations) and find the WordPress card. The note above it says which workspace the key will belong to — check it names the right one.
Click Generate key and copy it. It is shown once.
In WordPress admin, open ShopAltAI → Settings, paste the key, save, then click Test connection

For a second WordPress site, switch to (or create) its workspace and generate another key there. Each site has its own key, so revoking one never affects the other. See WordPress / WooCommerce for installing the plugin itself.

Note: One website per workspace. A workspace holds a key for one site platform — WordPress, Joomla, PrestaShop and so on — plus the Chrome extension, which works alongside any of them. Trying to add a second site platform to the same workspace is refused with a prompt to create a new workspace for that site.

Archiving

Archiving takes a workspace out of use without deleting anything. It frees up a place against your plan's limit, and you can restore it later from the Archived list on the Workspaces page (if you're under your limit).

While a workspace is archived, its plugin key stops working — the plugin's Test connection says the workspace is archived
Restore it and the same key works again; nothing needs re-pasting
You can't archive your only workspace

If you have more workspaces than your plan includes

This can happen after changing plan. Nothing is taken away: every workspace keeps working, including its plugin keys. You just can't create or restore one until you're back under the limit — the Workspaces page tells you exactly how many to archive.